Frequently Asked Questions

Are your products eco-friendly or sustainable?

At Manumetal, we care about the environment and strive to make our products eco-friendly and sustainable. Some of the ways we do this are:

  • We use recycled metal and wood from certified forests to create our furniture. This reduces waste and deforestation and ensures that our materials come from responsible sources.
  • We use water-based paints and solvent-free adhesives to finish our products. These are less harmful to the environment and human health than conventional paints and glues.
  • We optimize our production processes and energy consumption to minimize our environmental impact. We also recycle our waste materials and packaging.

We are proud to offer you high-quality furniture that is also good for the planet.

How do I care for and clean my furniture?

Your furniture is made of metal and wood, which are durable and beautiful materials that require some care and maintenance to keep them in good condition. Here are some tips on how to care for and clean your furniture:

  • Dust your furniture regularly with a soft cloth or a feather duster to prevent dust buildup, which can scratch the surface of the metal and wood.
  • Clean your furniture with a mild soap and water solution and a soft cloth or sponge. Wipe dry with a clean cloth to avoid water spots. Do not use abrasive cleaners or scrubbers, as they can damage the finish of the metal and wood.
  • Apply a thin layer of paste wax or furniture polish to your wood furniture once a month to restore its shine and protect it from scratches and stains. Buff with a soft cloth until the surface is smooth and glossy. Do not use too much wax or polish, as it can make the wood look dull or cloudy.
  • Avoid placing hot, cold, or wet items directly on the surface of your furniture, as they can cause discoloration, warping, or cracking. Use coasters, mats, or trivets to protect your furniture from heat and moisture.
  • Keep your furniture away from direct sunlight, heat sources, and humid areas, as they can cause fading, cracking, or rusting. Use curtains, blinds, or covers to shield your furniture from harsh weather conditions.
  • If your furniture gets scratched, nicked, or dented, you can use touch-up paint or wood filler to repair the damage. Follow the manufacturer’s instructions and match the color of the original finish as closely as possible.

By following these simple steps, you can enjoy your furniture for many years to come.

Do you have a physical showroom where I can see the furniture in person?

We are happy to inform you that we have a showroom in Kigali, Rwanda, where you can see and touch some of our furniture since we are a co-design company. We are located at KN 2 Ave, Nyarugenge, and it is open from Monday to Saturday, 8:00 am to 5:00 pm. Our phone number is +250 789 428106

We hope to see you soon at our showroom and help you find the perfect furniture for your home or office. Thank you for your interest in Manumetal!

Are your products made locally or imported?

Our products are made locally in Rwanda, where we have our factory. We are proud to offer you high-quality furniture that is Made In Rwanda, which is a mark of excellence and innovation. Our furniture reflects the rich culture and craftsmanship of our country and supports the local economy.

What is your privacy policy and how is my personal information protected?

We value your privacy and respect your personal information. We only collect, use, and disclose your data for the purposes of providing you with our products and services, and for improving our customer experience. We do not sell, rent, or share your data with any third parties without your consent. We use secure encryption and other measures to protect your data from unauthorized access, loss, or damage. You can read our full privacy policy [here] for more details. Thank you for trusting Manumetal with your personal information!